Warranty
We stand behind the work.
Found a problem with something we built? Tell us about it and we'll take care of it — no ticket number, no call center, just the team that built your project.
Before you write to us
Include this, and we can move faster.
The more detail you give us up front, the fewer questions we have to ask before we can get someone out to look at it.
- The project name or address
- What's happening, and when you first noticed it
- Photos or video showing the issue clearly — attach them right to your email
- The best phone number to reach you
Right now, not eventually
Safety issue or active damage?
If something needs attention immediately — a leak, an electrical hazard, anything unsafe — call us instead of writing in. Don't wait on an email reply for something that can't wait.
Everything else
Send us the details.
Email us what you're seeing. It goes straight to the people who built your project, and you'll hear back from a person — not an autoresponder.
Email Your Warranty RequestNot sure if it's a warranty issue?
Call us or send a note either way — we'd rather take a quick look than have you wonder.